‘To design something really well you have to get it- chew it up, not just quickly swallow it.’ Think over these words said by Steve Jobs (yes, ingest and then digest), our UX leader, who has revolutionized the concept of customer experience for millions of customers worldwide, with Apple products, App Store, and many other ways.
Tag : Customer Experience
‘Consumers are statistics. Customers are people.’- Stanley Marcus. Now, Marcus has a great point here. The very passage from people to statistics, yes that is where the trick lies. And, for that, what we need is –connection. Striking that perfect chord; knowing our customers fully so that they can be converted to users.
These tips will help in understanding client delight. Client delight is a primary goal of any company. It’s good when client leaves with a good experience.