Because scheduling over the phone is a hassle, I’ll usually give up pretty quickly what their customer care suggest. The best solution I picture in myself Is some kind of grid calendar time visualization, within a second I can see all the weekly availabilities of doctors.
The current doctor appointment scheduling services haven’t well-considered users’ need. Better examples could be calendar apps, where users could quickly match their own availabilities with the doctor.
- Repetitive operation required
In most cases, users could afford about one-week timeframe for appointments, and they are likely to adjust their flexibility to match with the doctor, Displaying availabilities by day asks users to keep tapping to check the next availability and translating the visualization into calendar arrangements to be consistent with their schedule.
- Less intuitive visualization
The existing apps view makes It harder to recognize events based on the timeline. It Is also more difficult to hack records based on conditions.