Usability Testing
At Think360, we provide comprehensive usability testing solutions that involve evaluating the usability requirements of the software from the user's perspective and direct involvement of actual and target users to test the product.
- Remote Usability Testing
- Website Usability Testing (A/B Testing)
- Mobile App Usability Testing
- Hallway Testing
Usability testing can be defined as evaluating a product and testing it with representative users. These types of testing include a user interface (UI) and user experience (UX) testing. This ensures ease and convenience of using the software application from the user's point of view.
- Know whether the participants can complete the assigned tasks.
- Find out how users are satisfied with your website or products.
- Identify changes needed to improve user performance and satisfaction.
- Analyze the performance to check if it meets your usability objectives.
Nowadays, when the competition is at its peak, creating user-friendly, unique, and hassle-free applications is of utmost importance. To help organizations achieve these goals, usability testing is implemented early in the software/application development phase. This type of software testing has various benefits:
Remote Usability Testing
We provide remote usability testing with the help of the best online software tools and equipment. Receive software usability testing in various geographic locations involving developers, testers, and multiple users from around the world.
Website Usability Testing (A/B Testing)
Enjoy hassle-free services and get attractive websites that offer a matchless user experience. We perform website usability testing for two or more versions of a web page (A/B testing) using multivariate or bucket testing.
Mobile App Usability Testing
Ensure the user interface, design, and usability of a mobile app to attract and retain user interest in the app. Get user-friendly apps with security features and functionality.
Expert Review
Using their acquired skills and experience, our usability testing experts and professionals evaluate software applications and audit all relevant parameters. Receive valuable services and quick product inspections, audits, and reviews.
Automate Expert Review
We provide expert review methodology to deliver quick and efficient results to our global clients. we maintain the consistency and accuracy of your websites and apps by using software programs based on user-experience design and heuristic models or approaches.
Hallway Testing
Find the most basic irregularities and imperfections that can only be seen by the user. We obtain random users to use and test the quality of the software product to test the quality, usability, and functionality of the software application.
The more data you have about how your customers interact with your product, the better you can develop it to provide the best possible user experience. The following are some significant advantages of usability testing -
Unbiased Opinions
Usability testing encourages you to look at the product from the end user's point of view, giving you valuable and objective data to use throughout the development process.
Finding New Ideas
Sometimes good ideas will come from letting your customers test your product. It's your customers who use your product to show you new ideas and opportunities.
Competitive Advantages
Usability testing aids in the development of a product that is more than just functional and provides a significantly improved user experience. This will help your brand stand out from competitors.
Saving Time and Resources
With usability testing, you can identify and fix each mistake in the process. This will save you time and money as you can easily replace the prototypes.
Usability testing lets design and development teams identify issues before the product launch. The earlier errors are fixed, the less costly the process will be in terms of time and potential impact.
Improved User Experience
Many times internal discussions lead to debates that can be resolved after conducting usability testing, which helps in understanding the user experience better.
Optimized Product Designing
Since the feedback is directly from the user, it becomes beneficial for the business to improve the product according to the target audience.
Boost Product Quality
By conducting usability testing, we can rectify product flaws, if found, and fix them before the product launch. Testing will help in increasing the quality of the product.
Increased Customer Satisfaction
Different tools for usability testing can help to enhance the UI & UX, that’s why Usability testing is an effective and efficient way to increase customer satisfaction and higher ROI.
We conduct usability testing with representative users. The goal is to identify any usability problems, collect qualitative and quantitative data, and determine participants' satisfaction with the product.
Manual Testing
Maximum precision and attention to detail for flawless results.
Testing Automation
We will automate thousands of tests for comprehensive coverage.
Testing Outsourcing
Testing with an outsourced team gives better insights about your solution.
Testing Consulting
Improve your QA processes to achieve greater test efficiency.
QA Testing
Assure the product quality through QA testing for a project of any scale or complexity.
API Testing
Verify the correct operation of as many APIs as necessary for your project.
IoT Testing
Beat your competitors in the growing IoT market with timely usability testing.
Web App Testing
Reach even more customers with a high-quality web application.
Mobile App Testing
With our texting expertise, make users fall in love with your mobile app.
CRM/ERP
Make sure your CRM/ERP system meets the expectations of the stakeholders.
Desktop Application Testing
We will check the compatibility, stability, and other things of your desktop solution.
Functional Testing
Is your app doing everything it’s supposed to? We’ll help you find out!
Compatibility
Check how your product works on different devices, platforms, and others.
Usability
Find out if your software solution offers an engaging user experience.
UI
Make sure your solution’s UI logic works great for all categories of users.
Regression
We’ll verify the integrity of your application after recent changes in coding.
Healthcare
we will assure that your healthcare solution shows its true potential.
Education
We make your entertainment solution seamless, interactive, and profitable.
Travel
Experience all the benefits and maximize the potential of your Travel software.
Entertainment
Provide a top-notch customer experience for your audience with our outstanding OTT application testing expertise.
E-Commerce
eCommerce testing services for online platforms that are fast, secure, and easily scalable.
Finance
Strengthen your banking or fintech solution with our expert-level software testing services.
For usability testing methodology our process is very simple. We draft a testing plan for the target users to evaluate how easy and useful the website/app is to use.
For more than a decade, we have been providing usability testing services to our clients, by which they get unbiased and valuable unbiased feedback from real users about their digital products and services.
Transparency
We will keep you updated on every aspect of your project and keep you 100% clear on the budget and timelines.
Flexibility
From team size to testing scope, every feature of our collaboration can be adjusted to your needs.
Process Maturity
Our processes have been proven for 13+ years and are backed by our many certifications and awards.
Dedicated Team
A fully dedicated team of our QA testers along with a project manager coordinate with the clients to ensure the process goes smoothly.
Staff Augmentation
Eliminate the time-consuming process of finding a QA engineer with specific experience by hiring experts from our agency.
Project-Based Outsourcing
Opt for our customized usability testing services according to the requirements of your project.
Best Reviews Usability Testing
The website has been upgraded and adapted for greater user engagement. By analyzing market trends and user needs, we have enhanced the website for “Best Reviews” to create better user engagement.
Learn More
eCommerce Mobile Website User Testing
UT collaborated with “Doris Leslie Blau” to understand buyers’ perceptions on the mobile platform. Simulation testing was conducted, and perceptions, navigation, and trips were tested to gain real insights from NYC users.
Learn More
eHeat Usability Testing
At UT we were tasked to conduct user research on various digital assets for “eHeat” that cater to their ecosystem of consumers, architects, dealers, etc. We identified friction points on multiple UX parameters and provided solutions to improve user experiences.
Learn More
iSpec DMS- Enterprise Doc Management App
We helped customize “iSpec DMS” a document management app for enterprises and companies. We did usability testing and auditing to gain insight into their user requirements.
Learn More
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Fixed
- Around 5 Screens.
- Around 5 Integrations
- Only simple validations on device
- No offline storage of data
- Timeline - Within 2 months
- Team consists of:Team - 1 Developer (full time)QA Team - 1 Test Engineer (shared)
- Web APIs and Online Database
- Payment Gateways Integration
- Shopping Cart
- 3rd Party APIs Integrations
Hourly
- Unlimited Screens.
- Unlimited Integrations
- Only simple validations on device
- No offline storage of data
- Timeline - Within 2 months
- Team consists of:Team - 1 Developer (full time)QA Team - 1 Test Engineer (shared)
- Web APIs and Online Database
- Payment Gateways Integration
- Shopping Cart
- 3rd Party APIs Integrations
Dedicated Resource
- Unlimited Screens.
- Unlimited Integrations
- Only simple validations on device
- No offline storage of data
- Timeline - Within 2 months
- Team consists of:Team - 1 Developer (full time)QA Team - 1 Test Engineer (shared)
- Web APIs and Online Database
- Payment Gateways Integration
- Shopping Cart
- 3rd Party APIs Integrations
A delight to watch our happy clients who are all praises for us!
Throughout our project together, Think360 has delivered a quality product with a high level of service and professionalism. We required some website templates built which had more advanced requirements than most projects. Think360 was able to fulfill these requirements easily while still meeting the deadlines. We would recommend Think360 to anyone.
Thomas Leenders
Product Designer for CultureCounts, culturecounts.cc
Think360 was a lifesaver. I had a bad experience with another web developer, and then I found Think360. They offered me a very reasonable price for my web development project. They were very responsive and showed me lots of progress throughout the whole project. I am very picky because I am a designer, and they always complete my picky changes with no complaints. I will be continuing to do work with them because they are so reliable, and do a great job. My website looks great on desktop, mobile, and iPads. Thanks again, Think360!
Victoria Myrand
Think360 team are most amazing design team with an insight that is second to none. They can design what you dream. They had all milestones completed before they were due and their communication was excellent. Looking forward to working with them again. If you want a job done to the best it can be then hire them. They made my experience unbelievable one - If there were rewards Think360 team should get one.
Mary Culloty
Entrepreneur, IGNITE Program UCC
"The important thing is to not stop questioning. Curiosity has its own reason for existing." - Einstein.
What is Remote Usability Testing?
Remote usability testing is a method of testing how easy a website is to use for users living in a different geographic location. Traditional usability testing brings users and researchers together in one location to perform testing, while remote usability testing allows the researcher and user to be in separate locations while testing is completed.
What is an expert review?
An expert review is one where a usability expert uses their knowledge and experience of testing websites with users to walk through the website in place of a specific user. When the budget and time scale do not permit user research, the expert will find problems and recommend changes to improve usability.
What is Tree Testing?
Tree testing is a method of evaluating a proposed site structure by asking users to find items based on site organization and terminology. This online test displays only the navigation links and removes any additional clutter.
Who are the trial participants?
Test participants on the UserTesting panel are real people in their natural environment, not usability experts. They are ordinary people who have been screened to make sure they articulate what they are thinking as they complete tests on the UserTesting platform. Learn more about panels. +++++++++++
What if I want my customers to be test participants, not people on the user test panel?
We have some features that allow you to test with anyone. You can either bring your panel of customers onto the platform - for ongoing feedback - or send the link to anyone in your contact list.
Can I test competitors' websites?
Yes, you can test any website. You can even run a comparison test in which a user interacts with two different websites - such as your website and a competitor's - and tells you which they prefer and why.
What if I want to see the user check out during the test?
If your study requires test participants to go through a complete checkout process, provide fictitious credit card information or gift codes to enable participants to complete the checkout process without entering their credit card information.
Should we use our real name and address when getting tested?
No, you should use fake details while testing. Never use real credit card details, home address, social security number, phone or password. For email, since some services require authentication based on it, you can create an email address just for tests.
In which language should I speak?
You should speak the language of the exam. You will be sent tests in your native language and sometimes in another language that you have determined to be fluent in your profile. Therefore, you should never be asked to speak a language in which you are not fluent.
Can I test my mobile app?
You can test your app at any stage of development on iOS or Android. No SDK integration is required.
