Our user-centered design process solves complex problems through user research, expert analysis, prototyping, a collaborative design with stakeholders and users. In nutshell, we are defining unforgettable customer experiences.
Workshops (Interviews) with Stakeholder typically occur at the beginning of any design project and are performed with individuals who may have influence over, or a stake in, project success. This enables us to clearly define the mission for each project. Read more about our workshops.
Brand Strategy is the measurement of consumers think, and we bring their needs to the front when they can’t be there themselves. As a result, we extend the traditional brand framework of mission, vision and beliefs to include a brand's capability: what the brand must enable users to achieve and also the problem the brand solves for people. Read more about how we approach brand strategy.
Investing in Technology is alway a brave decision. We are a strategic partner relentlessly focused on helping our clients leverage technology to fuel business growth and enable next-generation services and experiences —and avoid pricey architectural renovations down the line. Read more about how we approach brand strategy.
A working product roadmap and the concept of a minimum viable product, or MVP, are key to smart product management. Developing a product roadmap helps determine what should be included in each successive MVP: the items that will have the most impact, so products can be evaluated and developed on highest-payoff feature sets. Cut through the items that will become rarely or never used features on your project to produce a minimum viable product (MVP) in the shortest timeframe that delivers the right solutions. Read more about product management.
During the strategy phase Performing a risk assessment is an important step in being prepared for potential problems that can occur within any software project. The ultimate goal of risk assessment is a risk mitigation plan. Risk mitigation reduces production time by revealing obstacles early on, and it improves customer satisfaction by decreasing the incidence of design flaws and defects, which speed the whole development process. Read more about risk assessment.
A gap analysis assesses the differences between the current and desired performance levels of a company's systems or applications. After analyzing these gaps we try to find the best path to overcome the obstacles. This will help to ensure efficiency and project delivery on time, because after knowing the gaps we intelligently focus our resources and create milestones to track the delivery dates - Product Delivered On Time!Learn more about gap analysis.
In User Experience (UX) Audit we refers to the collection of methods, skills and tools used to study and analyze how your users interact with a website. The analysis is then used to make educated decisions and recommendations (based on facts, research and data) on how to tweak and optimize the website which then translates to better business performance and higher ROI. Learn More about UI/UX Audit.
Project planning refers to everything you do to set up your project for success. It’s the process you go through to establish the steps required to define your project objectives, clarify the scope of what needs to be done, tracking the team’s progress and develop the task list to do it: a polished product, delivered within budget and on time. Learn more about project planning.
Competitive research or competitive intelligence is a field of strategic research that specializes in the collection and analysis of information about rival firms. Conducting a competitive analysis can be a valuable step toward making strategic product decisions; however, a competitive analysis is most useful when paired with insights from additional activities, such as expert reviews, customer experience benchmarking, and user research data. Learn more about competitive analysis.
Every era brings a new mandate for businesses operating in it. Within a decade, business focus has moved from assets to commerce, and now to the customer. Think 360’s Digital Transformation experts can work with your company to transform your digital capabilities and build digital services that are simpler, clearer and faster to use. The fuel to this transformation is data, that’s driving insight led competitive differentiation. Read more about Digital Transformation.
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Modern brands need a reliable user experience partner..