What is Error of Commission / Error of Omission?
UX design error in which a user performs a task incorrectly. This could involve providing incorrect input, for example.
- Errors of commission are often due to a mistake in wrong input.
- Errors of commission: making errors in design that should not have been done.
Errors of omission refer to missing elements in UX design - content or functionality that is not there but should be, whereas commission errors are related to poor user interface and design.
EG: An Error of Commission is an error that occurs when a bookkeeper or accountant enters a debit or credit in the correct account but in the wrong subsidiary account or ledger. For example, money received from a customer is properly credited to an account receivable, but to the wrong customer.