category: UIUX 360

Task Analysis

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Task Analysis

What is Task Analysis?


Task analysis is a way of looking at the actions that participants take to perform their tasks. Task analysis helps to find out how users perform tasks and how a system, product, or service should be designed for users so that they can achieve their desired goals.

A variety of techniques can be applied to task analysis to identify and understand the structure, flow, and characteristics of tasks. The analysis identifies the actions and cognitive processes required of a user to complete a task or achieve a particular goal.

There are many types of task analysis but the two types that are most regularly used are cognitive task analysis and categorical task analysis.

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