category: UIUX 360

Key Performance Indicators (KPIs)

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Key Performance Indicators (KPIs)

What is Key Performance Indicators (KPIs)?

Overview

KPIs or Key Performance Indicators are measurable values that help in understanding and tracking the performance of a product. UX designers often work with KPIs to understand task success rate, time on task, and user error rate.

KPIs or Key Performance Indicators are measurable values ​​that provide information about how well a product or service is performing. KPIs help us understand and track how well a product is doing. As a UX designer, you will often work with KPIs such as task success rate, user error rate, and time on task.

KPIs are key indicators of progress towards an intended outcome. They provide a focus for strategic and operational improvement, create an analytical foundation for decision making and help us focus on what matters most. Management with the use of KPIs involves setting goals i.e. the desired level of performance and tracking progress against that goal.

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