category: UIUX 360

Job Stories

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Job Stories

What is Job Stories?


Job stories help define user actions in product design. Job Stories, also known as the job-to-be-done framework, is a more generalized and advanced version of user stories that primarily focuses on defining user tasks in product design. They are considered a great alternative to user stories

Job stories develop from real people, not individual personas. The user's condition triggers motivation, which leads to the expected result. It speaks with references to real people and casualties. Job stories trigger the "why" that helps the product team see the user's casualty without making any assumptions.

Job stories have become a popular alternative to user stories that add more context to the features offered, enabling developers to figure out the best ways to help users complete a given task.

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