User Groups
UIUX 360 / 21-December-2022 / minute read

User Groups

A user group is a collection of users performing similar tasks. For example, the Customer Service Representatives group can be placed in the Customer Service Representatives user group.

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What is User Groups?

Overview

A user group is a collection of users performing similar tasks. For example, the Customer Service Representatives group can be placed in the Customer Service Representatives user group.

Users can belong to multiple user groups that have been assigned permissions. A user who belongs to multiple user groups maintains the least restrictive set of permissions defined by the groups to which they belong. For example, if a user belongs to a user group that allows a user to access the Application Console, and this user also belongs to a user group that allows a user to access only the Console and Application Manager, then the user has access to both applications.

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