What is Onboarding?
The onboarding process is the first experience of the UX process, a user goes through the moment they log into your website, app, or product. It is also a tool that SaaS companies can use to make a good impression on their users and make them buy or upgrade.
The process of user onboarding revolves around providing useful instructions for interacting with a digital product. There is a wide range of onboarding types and its complexity varies from simple tooltips to walkthroughs, tutorials, and more.
Great onboarding experiences demand a focused approach. It is essential to consider the individual differences between your users and their interests. Making unique learning styles and creating approaches to each user segment is a great method to increase the success of an onboarding process.