UIUX 360 / 21-December-2022 / minute read

User Testing

User testing is the process through which the interface and functions of a website, app, product, or service are tested by real users who perform specific tasks under real conditions.

Written by: Prince Pal Singh

Your UI/UX Designer. Consultant. Partner. Over the past 18 years, I designed websites and apps for enterprise-level clients like Stanford-HCI Research, Accenture, Juniper Networks, Gemalto, Virtual Dental Care & much more.

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What is User Testing?

Overview

User testing is the process through which the interface and functions of a website, app, product, or service are tested by real users who perform specific tasks under real conditions.

User testing is a crucial process of testing the designs with real users in real scenarios that covers the full range of customer experiences with your product, prototype, or feature. It includes all their perceptions, feelings, preferences, reactions, and behaviors in response to that object, from the time they receive it to the time they stop using it.

On the other end, usability testing focuses on how and to what extent a customer uses your product to accomplish a specific goal. It plays a part in the user experience but is not the whole experience.